RPA usage by sectors
For the Finance & Accounting departments, RPA creates an unmatched comfort. Especially when we consider the workload at the end of the month's closings. The intense manual work that F&M is in creates an environment that is very prone to error in login and updates, which increases the stress of the employees. By doing all these repeatable and routine works to RPA, we can both reduce the costs and ensure that the operation performed is completed without errors and much more quickly.
Customers are constantly waiting for a faster service, and when they cannot receive this service, they quickly report negative. However, we can prevent serious mistakes such as double data entry by reducing the costs very seriously by making the RPA stages of entering or updating information to more than one system during the one-to-one conversation with the customer at the Call Center.